Top 14 Best Pipedrive Alternatives CRM Software In 2023


Pipedrive is a well-known sales CRM software that is known for its user-friendly and dynamic interface. Pipedrive, being one of the best CRMs in the industry, also functions as an account-management tool that may assist sales and marketing teams.

On Capterra, G2, and Gartner, this software has an average rating of 4.3, which is greater than most of its competitors, making it exceptionally popular among small and medium-sized organizations (SMBs). Yet there are other CRMs that provide more features and functionality than Pipedrive.

What Advantages does Pipedrive provide its users?

  • The system’s simplistic design makes lead management simple.
  • You may concentrate on hot leads and close transactions faster.
  • Pipedrive assists you in doing effective sales management.
  • You can optimize all of your workflows, even the most complicated ones.
  • It is accessible in 13 languages and accepts a wide range of currencies.
  • The provider provides customizable pricing options that are inexpensive for small enterprises as well.

The Most Common Reasons Individuals Seek Pipeline Alternatives

Scope: It is entirely focused on sales and lacks marketing and customer service capabilities. As a result, it does not meet the demands of everyone, and as a result, many businesses are looking for Pipedrive alternatives.

Pipedrive has fewer customization capabilities than other sales-oriented CRMs, particularly when it comes to totally customized structures and items.

The product lacks a large partner or community network for assistance and support. It has 424 technology partners, which is sufficient but not equal to HubSpot and Salesforce. Moreover, the bulk of the partners does not appear to be Pipedrive-oriented, making it difficult for consumers to identify a dependable repair partner. This may not be an issue when beginning and configuring the system, but it can become a deal-breaker during the growth stages.

Although it has fair pricing when compared to top-tier CRM products, it is still a touch pricey for small organizations that aren’t ready to make a substantial investment.

Pipedrive has all of the core sales capabilities needed to get your firm up and running, but it lacks the latest features seen in top-tier software, such as sophisticated automation, a sandbox environment, entirely configurable views, and so on.

Scalability is a very subjective issue that is determined by the tool’s existing user base, the product’s perception, a network of sales teams and partners, enterprise-grade capabilities, and the tool’s stability. Although Pipedrive has many useful capabilities, it is not considered enterprise-grade, and most businesses prefer other choices for increasing operations.

#1. HubSpot


HubSpot is a top-tier CRM with specific tools and functions for sales, marketing, CMS, and support. HubSpot is a popular competitor to Pipedrive due to its reputation in the tech world, simplicity of use, free products, and broad breadth.

In comparison to Pipedrive, HubSpot provides greater capabilities and scalability to meet your enterprise-grade needs. HubSpot also has a high level of integration and dependability. With its extensive sales pipelines, it fully supports our sales activities.

The only noteworthy difference between HubSpot and Pipedrive is the cost, which is extremely hefty. It ranges from $45 per month to a whopping $1200 per month. But, all of the other features make this price difference very logical.

#2. Salesforce’s CRM


Salesforce’s sales CRM is called Sales Cloud. While they provide three primary features—opportunity management, sales automation, and forecast management—they also offer a variety of add-ons for sales engagement, territory planning, and so on. Salesforce also offers different marketing automation and customer care solutions.

One of the most significant advantages of this 4.2-rated CRM is that it is designed for growing businesses. The CRM, when combined with the Service Cloud and Marketing Cloud, may cover all parts of your organization.

Another advantage of CRM is that it is regularly updated and fixes any issues that arise

When it comes to platform costs, Zoho CRM and Pipedrive are pretty comparable. While Pipedrive’s most costly plan is $99 per user, per month, compared to Zoho CRM’s $57 per user, per month, both provide competitive mid-tier options between $25 per user, per month, and $40 per user, per month that nevertheless offer a lot of functionality.

Furthermore, both Pipedrive and Zoho CRM provides starter plans that cost around $15 per user, per month, so the difference is insignificant if you choose the beginner plan.

#3. Freshworks


Freshworks CRM is a CRM-marketing automation software hybrid that, through its nine modules, provides comprehensive solutions for generating leads, increasing sales, and optimizing communications. Leads may be aggregated, targeted for campaigns, and automatically assigned to members of the sales team, allowing operations to run more smoothly. It also generates simple reports that allow you to track the performance of your items and campaigns.

Unlike traditional CRM solutions, Freshworks CRM automates several operational processes, including email sending and scheduling, contact grouping, and call reporting. It also includes capabilities for tracking lead behavior on your websites since it displays an activity for each lead, which you can use to improve sales and marketing efforts. Moreover, the platform includes collaboration features to engage your team throughout your sales pipelines and marketing funnels.

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Freshworks CRM has three price tiers and a 21-day free trial.


The most significant advantage CRM offers over Pipedrive and the bulk of other vendors is customization. It began as project management software with CRM capability, but it is today considered a full-fledged CRM. This enables to be incredibly adaptable in terms of what it can achieve for your company., according to our study, ticks every single box when it comes to customization, including capabilities like custom fields, task kinds, and objects, as well as a custom dashboard that can manage your complete system across all plans except the free one. You may even create a sales funnel that tracks every transaction from interest to sale.

To begin, is unquestionably less expensive than Pipedrive. The most costly plan is only $24 per user per month, while the cheapest plan costs only $10 per user per month, which is significantly less than the corresponding Pipedrive prices.

Pipedrive obviously provides more in terms of the complex nature of its platform, with more features and better customer service, but if you’re looking to save a little money, might be the answer.

#5. Freshsales


Freshsales is a cloud-based CRM software that helps firms manage all aspects of their sales and is a viable alternative to Pipedrive.

It has a broad reach and allows for enough customization to simplify things to your liking. It offers a comparable ecology to Pipedrive, but the integration landscape with third-party programs isn’t as great.

Freshsales has the scalability for small and medium-sized organizations to manage everything without interruption, although it, like Pipedrive, is not widely used by enterprises.

The prices start at $15/month/user and go up to $69/month/user. In terms of pricing, it is Pipedrive’s closest competitor. Also, user uptake is slower than with Pipedrive owing to the more complicated user interface and experience.



LACRM is a small business-focused CRM that is meant to be easy to use with minimal learning curves, as well as economical and quick. It is a CRM that offers excellent customer service, lead and pipeline management, and reporting at a low cost.

LACRM has achieved an average rating of 4.8 on Capterra and G2 in the few reviews it has received.

LACRM is not only less expensive than Pipedrive, but it is also “easy and delightful” to use, with a lower learning curve, according to Kelly B. in her Capterra review. LACRM additionally offers limitless reports, as opposed to Pipedrive’s basic package’s 15-report restriction.

Another advantage of this CRM is its superb customer service.

#7. Copper CRM

Copper CRM

If you’re overly reliant on Google products, Copper is the best software and a terrific Pipedrive alternative. It seamlessly integrates with Google Workspace to provide everything in one pane of glass.

When it comes to breadth, customization, and scalability, Copper CRM and Pipedrive are on par.

Pricing starts at $23/month per user and goes up to $99/month per user, making it somewhat more costly than Pipedrive. Also, like with the majority of other solutions, user acceptance is challenging.

Pipedrive and Copper are both outstanding CRM solutions with several capabilities. It’s difficult to select a clear winner, but we’ll make it easy for you.

If you work with Google Workspace, Copper is unquestionably the superior option because it is completely integrated with it. It is also useful for project management procedures.

Pipedrive, on the other hand, is simpler, more intuitive, and less expensive, with some useful sales, monitoring, and reporting tools. It works well with various office suites, such as Microsoft 365, in addition to Google Workspace.

#8. Zendesk


If you work on a sales team, you can probably infer from the name that Zendesk Sell is what you’re searching for. This sales-focused CRM might be pricey, but with a cheap beginning price and a plethora of features, Zendesk Sell is a genuine contender for the best CRM for sales.

Zendesk Sell offers sophisticated analytical data as well as comprehensive organizing capabilities to help you run your business. It lacks some lead management and conversion tools until you go for the more costly subscriptions, but it provides a plethora of connectors and contact management possibilities.

According to our study, Zendesk Sell has the most comparable cost to Pipedrive. Both are sales-focused CRMs with low-cost starting plans of roughly $15–20 per user per month, as well as a more expensive corporate plan of $99 per person per month.

Pipedrive arguably provides greater value for money than Zendesk Sell, but both provide competitive starting and high-end advance-tier pricing, so take your pick.

#9. NetSuite CRM

NetSuite CRM

Netsuite CRM provides a real-time, 360-degree picture of your customers to help you manage the whole customer lifecycle. NetSuite provides customers with more than just typical CRM features. It also provides customers with solutions for managing customer support, marketing automation, partner relationship management, and salesforce automation. As a result, it claims to have the industry’s only integrated CRM.

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Businesses of all sizes, from worldwide retail services enterprises to tiny non-profit groups, may utilize NetSuite CRM.

NetSuite CRM provides businesses with a unified platform for collecting customer information, managing orders, creating marketing campaigns, and more. They realize efficiency in their lead-to-cash process as a result of this. Complete insight into the sales funnel translates to more accurate forecasting and improved sales success. Furthermore, having comprehensive, thorough customer records available on the cloud and on mobile devices allows users to remain productive no matter where they are. We showcase credible NetSuite CRM alternatives to give you more options.

#10. ActiveCampaign


ActiveCampaign is particularly effective for small and medium-sized enterprises (SMBs). According to Gartner, these tiny businesses generate 90% of CRM revenue. It is simple to use, provides enough sales and marketing automation, and aids in email marketing efforts.

This CRM rated 4.6 on G2, Capterra, and Gartner includes several capabilities that Pipedrive does not, such as lead scoring.

One of the most significant advantages of this CRM is the ease with which you can design your automation and pipelines.

#11. Creatio CRM

Creatio CRM

CRM Creatio is a package of technologies for streamlining marketing, sales, and customer support initiatives and activities. As a result, there are three core components in the suite: Marketing creation, Sales creation, and Service creation. These modules, when combined, provide organizations an end-to-end solution for accelerating sales and marketing campaigns and improving customer engagement and retention.

Marketing Creatio includes tools for monitoring website visitor activity and discovering possible leads. A campaign designer incorporated into the software assists customers in creating more efficient multichannel programs, whether for lead nurturing or email marketing. Meanwhile, Sales Creatio automates a number of sales procedures, such as opportunity management and sales forecasting. Finally, Service Creatio consolidates all customer and partner cases into a single platform, allowing agents and teams to add context to every client engagement and resolve situations more efficiently.

CRM Creatio allows firms to manage their whole CRM process with a single integrated suite of tools. Integrations with systems such as Microsoft Exchange, Excel, and virtual or traditional IP PBX systems allow users to extend the functionality of Marketing Creatio, Sales Creatio, and Service Creatio.

#12. EngageBay


Expensive CRM software may be out of reach for small enterprises. This is where EngageBay can help. EngageBay provides low-cost all-in-one CRM software (marketing, sales, and customer support) tailored to SMEs and startups.

Its feature-rich CRM software includes omnichannel marketing, a drag-and-drop landing page builder, a multistep visual workflow tool, sales funnels, a help desk, live chat, and much more.

EngageBay also provides stand-alone programs for firms that just require specific solutions.

#13. vCita


vCita, a CRM application, allows you to manage contacts, interact with colleagues, and keep track of appointments. Yet, vCita provides more than simply CRM functionality. It combines a lead generation solution, an organizing tool, and a virtual assistant into one.

The program is designed specifically for the needs of small enterprises. vCita may be used for CRM requirements by solo entrepreneurs or teams of up to 20 individuals. Almost 100,000 service-oriented small companies have used vCita to turn leads into loyal clients.

You may create and extend your client base by maintaining all customer information in one place using vCita’s client management system. Provide your consumers with 24-hour help with a personalized self-service online site. Using an online lead-capturing widget and automated email and text campaigns, vCita can help you capture more leads. We propose realistic VITA alternatives to give you more options.

#14. Salesmate CRM


Salesmate is a new CRM that enables you to provide individualized experiences in marketing and sales. Its primary goal is to replace disparate systems in order to save your firm time and money. The Sales CRM allows you to organize, filter, and manage all of your leads in one location. It also has live chat and call-tracking capabilities.

Despite receiving just under 150 evaluations across G2, Gartner, and Capterra, this CRM has received 4.6 out of 5 ratings.

One of the CRM’s merits is that no serious defects have been reported for any of the services it provides. It has been noted to be simple to use, quick to deploy, and to provide a strong base.

Last Thoughts

Pipedrive is inexpensive and provides a number of sales automation capabilities to increase your total ROI. But there are a few things to consider before going forward with it.

It has scalability concerns and may disrupt your company’s continuity if you are meant to grow from a small to medium firm to a larger corporation. It is too focused on sales, which can be beneficial or detrimental depending on your needs.

That is why many hunts for Pipedrive alternatives, and we have compiled a list of the seven finest options for you. It is now easy to select the finest for your firm based on your most stringent standards.

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